These DIY tricks, brought to you by Ariel, will help you handle the washing machine problem most of the time, but it is handy to have the number of a washing repair man too, because sometimes your machine needs professional help, too. In that case the blockage will be in the sump hose, inside the pump itself, or in the drain hose. Some washing machines may not have a filter. You can try running the washing machine on drain or spin with the filter out and check to see if the impeller is turning or attempting to turn. Watch out for rubber bands wrapped underneath the impeller making it too stiff for the pump to run. If you can't see anything obvious, shine a torch into the pump and look for something that could have jammed the impeller. Check for leaks when the machine is running. If there is a clear obstruction such as a sock, or a build-up of linen, clean it all out and refit the filter. Ps.: Make sure you have a large towel to catch water and don't take it out at all if the washing machine still has water in the drum. In that case, remove the main sump hose leading into the pump and retrieve the obstruction from there. The filter should unscrew anti-clockwise. Be careful because they are often flimsy and brittle, and therefore break easily. The filter is either obvious at the front, or hidden behind the kick-strip at the front of the washing machine (if fitted). It should have a retractable pipe at the side so that you can drain the water. ![]() The pump filter is responsible for protecting the pump from a build-up of lint and other obstructions.
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